IT support teams are set to come under more pressure to ensure computer networks are working properly, new research suggests.

Nearly two-thirds (63 per cent) of businesses now offer some kind of flexible working to staff, but many struggle to provide appropriate equipment, according to a YouGov survey commissioned by telecoms company Orange.

A majority of employers are also beginning to appreciate the benefits of flexible working, with 72 per cent believing that it helps boost company morale.

However, IT support issues are still wanting among half of employees that take advantage of flexible working strategies introduced by their employer, with 50 per cent not provided with the necessary technology to work from home.

But Orange UK vice-president of business Paul Tollet suggested that businesses may be causing unnecessary problems, because flexible working preparations need not break the bank.

He said: "Flexible working doesn't have to involve significant financial investment from business - just a clear policy to ensure it is offered fairly and a willingness to provide employees with the tools they need.

"The cost of mobile solutions is decreasing, so there's no reason for businesses to delay implementing flexible working practices and technology."

Senior manager at consultancy KPMG Tanya Bagchi recently claimed that outsourcing can help businesses reduce costs of services - such as IT support - during the downturn.

According to a recent survey by Connect, the two biggest IT headaches for businesses were 'everyday hassles with IT' (37 per cent) and 'security concerns' (32 per cent).