Computer knowledge 'undervalued' by firms
Expertise with computers is not seen as one of the major attributes looked for by employers, despite the growing important of IT in the workplace.
A Microsoft survey saw IT skills placed seventh in a list of desired worker qualities, even though they are of growing value to firms whether it is knowing how to securely back-up important documents or providing network support.
Instead the 500 UK business leaders placed more importance on interpersonal skills, initiative and the ability to work in a team.
But Microsoft chairman Bill Gates suggested that companies had their priorities confused.
"One of the most important changes of the last 30 years is that digital technology has transformed almost everyone into an information worker," he said.
"In almost every job now, people use software and work with information to enable their organisation to operate more effectively."
One solution to a lack of computer skills in the workplace is for firms to arrange an outsourcing deal with a specialist company who can use their professional expertise to manage their client's IT support.
In a recent survey of SMEs for Connect, the two most important benefits of outsourcing were 'guaranteed response times' and 'allowing in-house IT staff to concentrate on more strategic issues'.

